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Think of us.. in case you are facing issues in either of the following:
You are unable to track/ give timely response to the Prospects being generated from various Channels
Can I have an effective system to integrate/ push Leads from my Corporate Website/ other Feeder Portals to my CRM App?
You have implemented an ERP Solution but not getting the expected ROI.
What can be done to make the Software more effective?
You have implemented CRM, Chat Management & Telephony Systems. Facing issues in consolidation/ getting the ROI
Can there be an integrated CRM, Chat & Telephony Solution?
You are unable to decide viable IT Solution for your Business.
Not sure which Application/ Package to finalise!
You are unable to manage/ monitor Social Media tweets/ updates.
How can be monitor/ address issues raised over Social Media?
Can we do profiling based on the individual/ Group updates?
Your DBA's are unable to monitor System Performance/ apply Patches regularly, posing serious Outage/ Business Risks
How do we ensure effective Database/ Application monitoring/ Patch Application?
Your IT Costs are growing exponentially & teams too are unable to keep pace with the Technology.
What can be the Cost Saving alternatives?
It is becoming difficult to manage fleet of IT Vendors (Software/ Hardware/ Cloud + Licensing/ Development/ Implementation/ Upgrade Partners). And dealing with the inconsistencies arising out of their inter-dependencies.
Is there a way to have a single IT Desk, for all IT needs?
You have implemented a Data-warehousing solution but still don't see much value coming out of it.
Did you choose a wrong Tool or was it a Design issue?
You have multiple ERP/ CRM's, being used in your Group Companies; especially as a result of your Acquisitions.
How do you consolidate? Should you look for Integration Solutions or move everything to one Platform? If Yes, which one?
Your Project teams works across Geographies, in different Time-zones. You find it difficult to manage Document retrieval/ revisions in this Globally diversified Operations.
Is it possible to have a 'Centralized Document Repository' System, with ease of Search, Revision History & robust Security?
You were comfortable with Point- Solutions when you were small. But it is becoming difficult to consolidate manually now.
Should you integrate the current Silos or go for an integrated/ scalable solution?
You are into ITES/ Training sector wherein the need for 'Application Development Stack (Middleware/ Db..)' is a function of the Project/ Business Dynamics. Hence don't want to make Capex investments upfront.
Is it possible to have the Tech-Stack available only for the tenure of the Project?
You often get surprises (Time delay/ Cost Over-run..) during the 'Project Review meetings'.
How do you control your Project Costs/ bring Predictability?
Your ERP/ back-office system(s) are on the traditional on-premise model. Not sure how to embrace Cloud!
How do you chalk-out the Cloud Transition Strategy?
Leads from different Sources viz. Web Forms, Social Media, Chat System, Phone Calls etc.; are fed into your CRM system manually
Can Lead entry process be automated?
You are a small Product Development Organization. Need additional Servers/ capacity only during the Product Release phase.
How do you optimize your Capex Investments/ find flexible Solution?
You don't have any visibility into Field Sales. Every Sales-Rep maintain his own data and update on adhoc basis. Hence can't rely on Systems for decision making.
Is it possible to have a Cloud based, Centralized, Secured & Mobile- enabled Solution?
Your IT team is unable to manage the Incident work-load owing to Operational mess.
Is it possible to have a Web based 'Incident Management System'/ Service Cloud, to streamline this process-flow?
You are into Software Testing Services. Need additional Servers/ capacity only during the given Project phase.
Is there any flexible/ scalable Solution wherein you pay only for the given period?
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